Privacy Policy

This Privacy Policy outlines how True North Talent Group Pty Ltd (ABN: 50 694 226 787 | ACN: 694 226 787) trading as True North People manages your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (the Act).

This Privacy Policy forms part of the Terms of Use of the True North People website (the Website), together with the Terms and Conditions and any additional terms referenced on the Website. This Privacy Policy is effective from 28-05-2026 and applies to information collected through the Website.

Collection of Personal Information

For the purposes of this Privacy Policy, Personal Information has the meaning given in the Act and includes, but is not limited to:

  • Name
  • Email address
  • Phone number
  • Company details
  • Employment history and qualifications
  • Any other information that may reasonably identify you

True North Talent Group collects Personal Information only when you voluntarily provide it, including when you:

  • Submit a contact enquiry
  • Request staffing support
  • Apply for roles through the Website
  • Upload your CV or supporting documentation

Use of Personal Information

By providing your Personal Information, you consent to its use for the following purposes:

  • Responding to enquiries and requests
  • Assessing suitability for employment opportunities
  • Providing labour hire and recruitment services
  • Communicating with you regarding services, roles, or updates

We only use Personal Information where reasonably necessary for our business activities.

Storage and Security

We take reasonable steps to protect Personal Information from misuse, loss, unauthorised access, modification, or disclosure. Information submitted via the Website is stored securely and accessible only to authorised personnel. While we implement commercially reasonable safeguards, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Disclosure of Personal Information

We do not sell or rent Personal Information. We may disclose Personal Information to clients where relevant for employment placement, to service providers supporting our operations (e.g. hosting or systems), or where required by law.

Access and Correction

You may request to access Personal Information we hold about you, correct or update your information, request deletion of your information, or opt out of future communications. To do so, contact: info@truenorthpeople.com.au

Complaints

If you believe your Personal Information has been mishandled or the Australian Privacy Principles have been breached, please contact us and we will investigate promptly.